Terms & Conditions...

Bookings Policy

  • Stays of more than 1 night: To secure your booking, a deposit paid by cheque (or cash in person) will be required, equal to the cost for the 1st night’s accommodation.
  • Stays of 1 night only: To secure your booking, where the stay is booked more than 14 days in advance you will be asked to pay half of the cost of the stay as a deposit. Where the stay is within 14 days of arrival, you will be asked to pay the full amount for the stay on booking.
  • Your reservation will be confirmed by e-mail or letter upon receipt of your cheque or cash deposit with your full postal address and contact telephone number(s) in writing. Please do not make cash payments by post.

Cancellations Policy

  • We respectfully remind guests that a reservation made by telephone, e-mail or in writing constitutes a legally binding contract between Canterbury House and our guests.
  • In the event of cancellations, alterations or reduction in the number of nights before or after your arrival we have the right to ask you for a payment to compensate us for loss.
  • The proprietors of Canterbury House are not in a position to enquire into or confirm reasons for cancellation. This cancellation policy therefore covers ALL cancellations, without exception and we make charges, up to 100% accordingly:

Event

Cancellation (in part or full) more than 28 days prior to expected arrival

Liability

£5.00 Administration fee
Cancellation (in part or full) between 28 and 7 days prior to expected arrival Loss of full deposit equivalent to the first night's stay
Cancellation or reduction within 7 days of the date of expected arrival 100% of the cost of the entire stay (or the part cancelled in the case of a reduction)
Non cancellation but ''No show'' 100% of the cost of the stay
Reduction or cancellation of the number of nights after arrival 100% of the affected costs

Please note that any postponement of confirmed bookings within 4 weeks of arrival can also be treated as cancellation at our discretion

Cancellation Protection

For your protection and to fulfill the contract with us, we strongly advise you to take out holiday cancellation insurance to cover any such eventuality. A holiday cancellation policy booklet can be provided on request and will be sent with written confirmation of bookings.

Please feel free to contact us on 01395 513373 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it if you have any queries.

Ken & Mollie - Melton-Mowbray

Thanks for a lovely time. Excellent as always see you next year! (July 2010)

Gary & Kate - Brighton

Really enjoyed our two nights here.  Our visit was for a wedding but it won't be long before we're back on holiday. (August 2010)

Lindsay & Stan - Leicestershire

Everything first class, hope to return again.  Thank you both for your warm hospitality. (October 2010)

Foster Family - Redditch

We have stayed in Sidmouth many times, and we would definitely return to Canterbury House.  Lovely welcome, lovely room - fantastic brekkie. (August 2010)

Steffi & David - Germany

It has been a very nice time here in Sidmouth! Thank you for making first trip to England so beautiful. (September 2010)

Paul & Janice - Buckinghamshire

Cosy bedroom, great breakfast, wonderful hosts - thank you both very much. (May 2010)

Paul, Rennie & Steve - Godalming

Excellent Oasis on the coastal path. (June 2010)

Sid & Joan - Cornwall

Once again, wonderful stay.  Whether you like it or not we will be back (August 2011)

Doreen & Dave - Bracknell

Really enjoyed our stay, breakfast best in Devon!! hope to see you again soon. (May 2010)

Stan & Joy - Canada

Excellent food & Accommodation and best of hosts.  What more can you want! Hope to see you on next visit....cheers. (October 2010)

Rodger & Val - Scunthorpe

Thank you very much.  Brilliant Room, brilliant breakfast, very helpful great people will come again. (July 2010)

Brerl, Wilf, Ian & Susie - London

From reception to farewell everything was excellent would come again!  Would certainly recommend!! (June 2010)

Gordon & Evelyn - London

We have had a very enjoyable holiday - a much needed break.  'Canterbury House' has been a home from home where all our creature comforts have been met.  Looking forward to seeing you again Marc and Jan.  Thanks for everything. (September 2010)

Dave & Ang - Bristol

Great couple of days.  Felt relaxed, enjoyed the facilities. (August 2010)

Veronica & Jonathan - Tavistock

Thanks for all your kind attention and veggie sausages!!  Lovely decor in room and gorgeous shower room! (August 2010)